Simple, Transparent Pricing
One plan with all features included. Only pay for the AI training minutes you need.
Standard Plan
All features included for every user
Monthly
Annual
Minutes pool across your organization and unused minutes roll over for up to 3 months
Platform Features
- AI agent creation and management
- Knowledge base integration
- Performance analytics dashboard
- Unlimited users and teams
- Custom evaluation reports
Support & Resources
- Standard implementation support
- Access to knowledge base
- Email & chat support
- Regular product updates
- Community forum access
Enterprise volume program available for organizations with 100+ users. Contact sales for details.
AI Credit System
Pay only for the AI training minutes you need
| Usage Type | Rate | Notes |
|---|---|---|
| Included minutes | 100 mins/user/month | Pooled across organization |
| Additional minutes | $0.20/minute | Automatic billing |
| Prepaid packs | Starting at $0.15/minute | For predictable usage |
Credit Management
- Minutes pool across the organization for maximum flexibility
- Unused minutes roll over for up to 3 months
- Real-time usage dashboard with alerts at 70%, 85%, and 100% thresholds
- Auto-replenishment options with discount incentives
What's an AI minute?
AI minutes measure the active conversation time between your employees and our AI agents during training sessions, evaluations, and coaching interactions.
For example, a 15-minute training session with an AI agent would consume 15 AI minutes from your organization's pool, regardless of which employee uses it.
Premium Services
Optional services to accelerate your success
Implementation
Customized setup, admin training, and knowledge base integration
Custom Agent Development
Specialized AI agents built for specific roles or industry use cases
Integration Development
Custom connectors for your enterprise systems and workflow
ROI & Value Justification
How Sidekick delivers measurable return on investment
Cost Comparison
- 1.Traditional training:$1,252 per employee annually
- 2.Onboarding costs:$4,129 per new hire
- 3.Manager coaching time:5-7 hours/week per direct report
Measured Customer Outcomes
- 40%Reduction in training time
- 60%Decrease in manager coaching hours
- 20%Performance improvement within 3 months
- 30%Faster ramp time for new hires
Frequently Asked Questions
How do AI minutes work?
AI minutes measure the actual conversation time between your employees and our AI agents. Each plan comes with 100 AI minutes per user per month, which are pooled across your organization. Unused minutes roll over for up to 3 months, and you can purchase additional minutes as needed.
Can I upgrade or downgrade the number of users?
Yes, you can add users at any time. The additional users will be prorated for the remainder of your billing cycle. You can also reduce users at renewal time. Your AI minute allocation will adjust accordingly.
Is there a limit to how many AI agents I can create?
No, you can create as many AI agents as you need. Your subscription includes unlimited agent creation and customization. The only limit is on the minutes of active conversation with those agents, which is determined by your AI credit allocation.
What happens if I exceed my AI minute allocation?
If you exceed your included AI minutes, you'll be billed automatically at a rate of $0.20 per additional minute. We provide usage alerts at 70%, 85%, and 100% of your allocation, and you can set up auto-replenishment at discounted rates to ensure uninterrupted service.